Delivery & Pickup

When you purchase your new glass balustrade, pool fence or hardware FGS offers FREE pick up In-Store, or you can have your new purchase delivered directly to your door.

Here you'll find everything you need to know about delivery, pickup and how we can help manage your delivery!

Delivery Options

FGS can help you pre-select a delivery option that best suits your needs, we have several convenient options available to you. Most deliveries are subject to a fee and the available options are dependent on your delivery address.

For more information about deliveries in your location, please find your nearest location via our interactive map below.

We Keep You Informed

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item.

Once your item has been prepared to be dispatched and shipped, you will receive a Shipment Notification email with carrier and tracking information.


FGS Pick-up Points

A Pick-up Point is a convenient location where you can collect your FGS glass balustrade or pool fence order.

When confirming your order, we can discuss your options to Deliver to Home or to Deliver to a Pick-up Point. You can check our interactive map to find your most convenient Pick-up Point. Can’t find your location below? We deliver to every corner of Australia so simply give our friendly staff a call now to talk about your delivery options 1300 799 618





What's Next?

You'll receive a notification email and SMS when your item(s) becomes available for collection. Please wait for these messages before attempting to collect your item(s). To collect your item(s), you will need to bring your consignment number plus photo ID i.e. (drivers licence). As you will be collecting your goods from a freight depot, we can help advise you what type of vehicle will be require for an easy pickup!